The Senior Account Manager (SAM) is the primary client contact on various projects and will partner directly with the Group Account Director (GAD) and broader agency teams to develop solutions and projects based on the clients’ needs. The SAM needs to understand the clients’ business and products, be able to work with internal teams on the specific deliverables, develop an annual partnership strategy and have a healthy appetite for doing amazing work. Since the agency client roster is very diverse, the SAM should be able to adjust to different scenarios very easily. The SAM will help reinforce and develop client relationships and be the main point of contact in leading agency-client comms and should explore additional opportunities with existing clients to deepen the scope of work and help increase our revenue projections and secure additional work.
The ideal candidate is energetic, confident, dynamic, detail oriented, results-driven, and enjoys a fast-paced collaborative environment that meets the needs of the evolving client portfolio. The role requires excellent communication and project management skills, a strong understanding of brand development, as well as knowledge of the entertainment and production elements needed to deliver partnership success. Experience working at advertising agencies, social media agencies and/or digital agencies is highly desired. Most importantly, the SAM should be diplomatic and able to maintain a sense of calm and focus, especially in dealing with clients and internal stakeholders.
As part of the Lineage team, the SAM has a very positive and infectious “can-do” attitude to make great work. The SAM is not a “yes person”, rather a trusted advisor who will fight to do the right thing for the work, the client and Lineage.
Strategic & Functional Lead